Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Boson AI ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Boson AI governing your access to and use of our artificial intelligence voice agent demonstration in a playground environment (collectively, the "Service").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING, BROWSING, OR USING THE SERVICE, OR BY LOGGING IN VIA YOUR GOOGLE ACCOUNT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE USE OF THE SERVICE.

2. Description of the Service and Beta Use

2.1 Description of Service

The Service is a web-based conversational interface designed to demonstrate the capabilities of AI voice chat. The Service allows you to configure, test, and interact with AI Voice Agents. Key features of the Service include, but are not limited to:

• Agent Customization: You may select from various pre-configured voice profiles and modify the "System Prompt" to alter the agent's personality, tone, instructions, and behavioral parameters.
• Real-Time Voice Interaction: The Service processes your microphone input to facilitate a two-way audio conversation. This includes "end-to-end" speech processing where the agent listens, processes, and generates synthetic speech responses in real-time.
• Interruption Capabilities: The Service includes technical features designed to handle natural conversational interruptions, allowing you to interrupt the Voice Agent's audio output during playback.

2.2 Experimental Demonstration

You acknowledge that the Service is provided primarily as a "Playground" or "Beta" demonstration to showcase the capabilities of our generative artificial intelligence voice agent systems. The Service is experimental in nature and may contain errors, or other defects. We do not guarantee that the Service will be available at all times. We reserve the right to modify, suspend, deprecate, or discontinue the Service (or any part thereof) at any time with or without notice. We do not guarantee the persistence, storage, or retrieval of any conversation history, system prompts, voice inputs, or text outputs. You agree that you will not rely on the Service for the storage or maintenance of any data.

2.3 Modifications

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or via the email associated with your account. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

3. Eligibility and Authentication

3.1 Age Requirement

The Service is intended solely for users who are 18 years of age or older. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you are prohibited from using the Service.

3.2 Google Authentication

Access to the Service requires authentication via a third-party Google Account ("Google Login"). By logging in, you authorize us to access strictly limited information from your Google Profile (specifically your Name and Email Address) in accordance with our Privacy Policy and Google's API Services User Data Policy. You are responsible for maintaining the security of your Google Account credentials and for any activity that occurs under your account. We use strictly necessary cookies and similar local storage to maintain your session, support authentication and security, remember your Terms and Privacy acknowledgment, preserve preview continuity, and enforce free-preview usage limits, as described in our Privacy Policy.

4. Acceptable Use Policy (AUP)

You agree to use the Service only for lawful purposes and in accordance with this AUP. You agree NOT to use the Service to:

• Impersonation and Deepfakes: Generate audio, voice, or text that impersonates any individual (living or deceased), entity, or government agency without their explicit, written consent, or to create "deepfakes" intended to deceive, defraud, or mislead others.
• Harmful or Illegal Content: Generate, upload, or share content that is defamatory, pornographic, harassing, hateful, violent, fraudulent, or promotes self-harm or illegal acts.
• Prompt Injection and Jailbreaking: Attempt to "jailbreak," reverse engineer, conduct "prompt injection" attacks, or otherwise manipulate the AI model to bypass safety filters, reveal hidden system prompts, or violate the model's behavioral guidelines.
• Biometric Data Mining: Use the Service to record, harvest, or analyze voice prints, biometric identifiers, or biometric information of third parties without their consent.
• High-Risk Activities: Use the Service for activities where the failure or inaccuracy of the Service could lead to death, personal injury, or significant property or environmental damage (e.g., operation of nuclear facilities, air traffic control, life support systems, or emergency services).
• Interference: Interfere with or disrupt the integrity or performance of the Service, including overwhelming the system with excessive requests (DDoS) or introducing viruses/malware.

5. Intellectual Property and Content Ownership

5.1 Your Inputs

You retain ownership of the text and voice inputs you provide to the Service ("Inputs"). By submitting Inputs, you grant Boson AI a worldwide, non-exclusive, royalty-free, fully paid-up license to process, reproduce, and modify these Inputs solely for the purpose of providing the Service to you (e.g., converting speech to text and generating a response).

5.2 AI Outputs

To the fullest extent permitted by applicable law, you own the text or audio generated by the Service in response to your Inputs ("Outputs"). However, you acknowledge that:

• Generative AI is probabilistic, and the Service may generate the same or similar Output for other users;
• You have no exclusive rights to such generic Outputs; and
• You are solely responsible for ensuring that your use of the Outputs does not violate the rights of third parties.

5.3 Company Rights

All rights, title, and interest in and to the Service, including but not limited to the underlying software, algorithms, neural networks, models, "System Prompts," source code, and the "Boson AI" brand, are and will remain the exclusive property of Boson AI and its licensors. Nothing in these Terms grants you any right to use our trademarks or trade secrets.

6. Generative AI Disclaimers

6.1 Accuracy Warning

You acknowledge that artificial intelligence systems are subject to "hallucinations", the generation of content that sounds plausible but is factually incorrect, nonsensical, or unrelated to the input. Boson AI makes no representation or warranty regarding the accuracy, reliability, or truthfulness of any Output.

6.2 No Professional Advice

The Service is provided for demonstration, evaluation, and testing purposes only. It is not a substitute for professional advice.

• No Medical Advice: The Service cannot diagnose, treat, or cure any medical condition. In a medical emergency, call your local emergency services immediately.
• No Legal or Financial Advice: The Service is not a lawyer, accountant, or financial advisor. You should not rely on the Service for legal, investment, or financial decisions.

6.3 User Responsibility

You act on any information provided by the Service at your own risk. You are solely responsible for evaluating and verifying the accuracy of any Output before using it.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOSON AI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE AUDIO PROCESSING WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE "INTERRUPTION" FEATURES WILL FUNCTION AS INTENDED, OR THAT ANY DATA (INCLUDING VOICE DATA) WILL BE SECURE FROM LOSS OR THEFT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOSON AI, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

9. Indemnification

You agree to defend, indemnify, and hold harmless Boson AI and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms, including the Acceptable Use Policy; (c) your violation of any third-party right, including without limitation any copyright, property, biometric privacy, or privacy right; or (d) any claim that your Inputs or use of Outputs caused damage to a third party.

10. DMCA Copyright Policy

10.1 Digital Millennium Copyright Act Compliance

Boson AI respects the intellectual property rights of others. Per the Digital Millennium Copyright Act (DMCA), we will respond expeditiously to claims of copyright infringement on the website if submitted to our Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, we will take whatever action we deem appropriate within our sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright-protected content.

10.2 How to File a DMCA Takedown Notice

If you believe that your intellectual property rights have been violated by us or by a third party who has uploaded materials to our website, please provide the following information to the designated Copyright Agent listed below (pursuant to 17 U.S.C. § 512(c)(3)):

1. A description of the copyrighted work or other intellectual property that you claim has been infringed.
2. A description of where the material that you claim is infringing is located on the website (e.g., a direct link or detailed description).
3. An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not us, can contact you.
4. A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law.
5. A statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf.
6. Your electronic or physical signature.

Incomplete notices may not be processed. Boson AI may request additional information before removing any allegedly infringing material. In the event we remove the allegedly infringing materials, we will immediately notify the person responsible for posting such materials that we removed or disabled access to the materials. We may also provide the responsible person with your email address so that the person may respond to your allegations.

10.3 Counter-Notification Process

If you believe your material was removed or disabled by mistake or misidentification, you may send us a Counter-Notice containing:

1. Your physical or electronic signature.
2. Identification of the material removed and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification.
4. Your name, address, phone number, and email.
5. A statement that you consent to the jurisdiction of the federal court in your district (or Delaware if you reside outside the U.S.) and that you will accept service of process from the party who filed the original DMCA notice.

If we receive a valid Counter-Notice, we may restore the material unless the original complainant files a court action within 10 business days.

10.4 Repeat Infringers

In accordance with the DMCA, we have a policy of terminating, in appropriate circumstances, the accounts of users who are deemed repeat infringers.

10.5 No Duty to Monitor

While we comply with the DMCA, we are not obligated to monitor user-uploaded content for infringement and do not assume liability for any user's uploaded materials.

11. Dispute Resolution and Class Action Waiver

11.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

11.2 Informal Resolution

We want to address your concerns without needing a formal legal case. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at the email address below.

11.3 Arbitration Agreement

If we cannot resolve the dispute informally, you and the Company agree to resolve any claims relating to these Terms or the Service through final and binding arbitration, except as set forth below. The Federal Arbitration Act governs the interpretation and enforcement of this provision.

11.4 Arbitration Procedures

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted by a single, neutral arbitrator. To make the process convenient, any required arbitration hearing may be conducted via telephone, or video conference, or held in Santa Clara County, California.

11.5 Class Action Waiver

You and the Company agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial.

12. General Provisions

12.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and the Company regarding the Service.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right.

12.4 Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at our discretion.

12.5 Contact Information

If you have any questions about these Terms, please contact us at: contact@boson.ai